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Support

We're here to help. Find answers below or reach out directly.

✉️

Email Support

support@babybeeapp.com

We respond to all inquiries within 1–2 business days.

Currently accepting support requests

Getting Started

BabyBee is designed to be simple from day one. Here's what you can do right away:

No account required to get started. Sign in with Apple or Google to unlock cloud backup and partner collaboration.

BabyBee Premium

Premium unlocks the full BabyBee experience:

Premium is available as a monthly ($3.99/mo) or yearly ($39.99/yr) subscription. You can manage or cancel your subscription anytime in Settings → Apple ID → Subscriptions on your iPhone.

To restore a previous purchase, go to Settings → Subscription → Restore Purchases inside the app.

Frequently Asked Questions

How do I add a second baby?

Tap the baby avatar at the top of the Dashboard to open the baby switcher. From there, tap "Add Baby" to create a new profile. Premium allows up to 5 baby profiles.

How do I invite my partner?

Both you and your partner need a BabyBee account (sign in with Apple or Google). Go to Settings → Collaboration, then tap "Invite Partner" and share the invite link. Your partner will have real-time access to the same baby's data.

I switched phones. How do I restore my data?

Sign in with the same Apple or Google account you used previously. BabyBee will automatically restore your cloud backup on first launch. If you were on a free plan without cloud sync, your data was stored locally on your old device and cannot be transferred.

The Apple Watch app isn't showing up. What do I do?

Open the Watch app on your iPhone, scroll to the "Available Apps" section, and install BabyBee. Make sure both your iPhone and Apple Watch are running the latest software. If the app still doesn't appear, try restarting both devices.

How do I turn off or change notification reminders?

Go to Settings → Reminders inside BabyBee to manage your notification schedule. You can also manage all app notifications from your iPhone's Settings → Notifications → BabyBee.

Is my baby's data private?

Yes. Your baby's data is stored privately on your device and, if you have Premium, encrypted in the cloud under your account. We never sell or share your personal data with third parties. See our Privacy Policy for full details.

How do I delete my account and data?

Go to Settings → Account → Delete Account inside the app. This will permanently delete your account and all associated cloud data. Local data on your device can be removed by deleting the app.

I found a bug or the app is crashing. What should I do?

Please email us at support@babybeeapp.com with a description of what happened, your iPhone model, and iOS version. Screenshots or screen recordings are always helpful. We take bug reports seriously and aim to fix critical issues within 48 hours.

Medical Accuracy & Evidence

Ensuring the safety and health of your baby is our top priority. All guidance provided in BabyBee is sourced from internationally recognized medical authorities.

Feeding Guidance

Breastfeeding Tip Feed baby every 2-3 hours. Newborns need 8-12 feedings per day. Watch for hunger cues like rooting, lip smacking, or hand-to-mouth movements.
Formula Feeding Start with 1-2 oz per feeding for newborns, gradually increasing to 4-6 oz by 4 months. Always follow the mixing instructions on the formula package.
Vitamin D Supplementation AAP recommends 400 IU of vitamin D daily for all breastfed infants starting within the first few days of life. Formula-fed babies who drink less than 32 oz/day also need supplementation.
Iron Supplementation Breastfed infants may need iron supplementation starting at 4 months (1 mg/kg/day) until they eat enough iron-rich foods. Ask your pediatrician if your baby needs this.

Sleep & Safety

Newborn Sleep Patterns Newborns sleep 14-17 hours per day in short bursts of 2-4 hours. Track sleep patterns to identify emerging routines. Day and night confusion is normal in the first weeks.
Safe Sleep Environment Always place baby on their back on a firm, flat surface with no loose bedding. Keep the room at 68-72 F.

Development & Milestones

Tummy Time Essential for strengthening neck, shoulder, and arm muscles. Start with 3-5 minutes a few times a day and gradually work up to 15-20 minutes per session.
Milestone Monitoring Check for milestones like sitting independently, crawling, babbling, and responding to their name.

BabyBee is developed and maintained by David Tobar. For legal inquiries see our Privacy Policy and Terms of Use.